Contact us

208 Brashy Building
Sheikh Zyed Road, Near Al Safa Metro
Dubai

Customer care: 042219455

Email: support@tiecuffshop.com

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you have a physical store location?

Yes, we have a physical store location in addition to our online store. Our store hours are Monday through Saturday from 9am to 6pm. Find our store address in contact us page.

Can I purchase items online and pick them up in the store?

Yes, we offer in-store pickup as an option during the checkout process. Simply select "pick up in store" and choose your desired pickup location. We will send you an email when your order is ready for pickup.

Do the prices in the physical store match the prices online?

Prices may vary between our online store and physical store locations. However, any promotions or discounts available online will also be honored in the physical store.

Can I return items purchased online to the physical store?

Yes, you may return items purchased online to any of our physical store locations adhering to our Return and Refunds policy. Please bring a copy of your order confirmation or shipping confirmation email as proof of purchase.

Do you offer any in-store exclusives or special discounts for shopping in the physical store?

Yes, we frequently offer special discounts and promotions that are only available in our physical store locations. Follow us on social media or sign up for our newsletter to stay up-to-date on the latest deals and offers.

Do you offer gift wrapping?

Yes, we offer gift wrapping as an option during the checkout process.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS